What to Expect For Your Order
What’s Included in the Package You Order?
We work hard to ensure your satisfaction is met when the job is completed. Before you order, it is highly critical and we ask you to please read our:
1. Expectations
2. What’s Included
3. What’s Not Included
For each package you order. We hope this resolves any questions you have regarding that package. For any other questions you can always contact us through the app by tapping the ‘Contact Diem’ Button at the top right of the settings tab.
Some Side Tips So that Your Job Goes Well!
Still Not Satisfied?
Was there something we missed? We do apologize, mistakes can happen to anyone and is never intentional. We want to help as much as we can! You can try these options step-by-step:
- First, Contact the Diemer ask if they can come back and complete the job
- If not, you can definitely let our customer support team now by contacting us through the app. They will try their best to solve the problem!
- Lastly, you can file a dispute, where our official dispute team will take over.